КФУ. Карточка публикации. The Formation of Key Competencies of Employees of the Enterprises of Service Sphere, Applying Innovative Management Techniques

RUS

- EN
- 中文
- ES

THE FORMATION OF KEY COMPETENCIES OF EMPLOYEES OF THE ENTERPRISES OF SERVICE SPHERE, APPLYING INNOVATIVE MANAGEMENT TECHNIQUES

Форма представления

Статьи в зарубежных журналах и сборниках

Год публикации

2017

Язык

английский

Авторы, сотрудники КФУ

Миронова Маргарита Давыдовна, автор

Другие авторы

Бориссова Айталина Анатольевна, автор

Зайцева Наталия Александровна, автор

Ларионова Алла Анатольевна, автор

Новиков Андрей Иванович, автор

Библиографическое описание на языке оригинала

Mironova Margarita D., Zaitseva Natalia A., Larionova Anna A., The Formation of Key Competencies of Employees of the Enterprises of Service Sphere, Applying Innovative Management Techniques//INTERNATIONAL JOURNAL OF ADVANCED BIOTECHNOLOGY AND RESEARCH. - 2017. - Vol.8, Is.2. - P.660-666.

Аннотация

This article explores the issues of changing the requirements for the personnel of service companies and improving the system professional development within the framework of introducing managerial innovations at enterprises in this field. To carry out the research, the authors of the article used methods of structural, comparative and statistical analysis, as well as methods of scientific classification, peer reviews, pedagogical experiment, and others. The authors of the article justified that the shift in the dominants of competition in the service sector from the price factor - to the quality of goods and services, can be realized on the basis of developing the level of competence of the staffing of enterprises and the formation of an organizational quality philosophy. On the example of the Republic of Tatarstan (Russian Federation), national cultural features of the organizational behavior of workers in the housing and communal sphere have been revealed.

Ключевые слова

service industry; competence of employees, ethno-cultural characteristics, organizational behavior, innovative management methods

Название журнала

INTERNATIONAL JOURNAL OF ADVANCED BIOTECHNOLOGY AND RESEARCH

Пожалуйста, используйте этот идентификатор, чтобы цитировать или ссылаться на эту карточку

https://repository.kpfu.ru/?p_id=161898

Полная запись метаданных

Поле DC	Значение	Язык
dc.contributor.author	Миронова Маргарита Давыдовна	ru_RU
dc.contributor.author	Бориссова Айталина Анатольевна	ru_RU
dc.contributor.author	Зайцева Наталия Александровна	ru_RU
dc.contributor.author	Ларионова Алла Анатольевна	ru_RU
dc.contributor.author	Новиков Андрей Иванович	ru_RU
dc.date.accessioned	2017-01-01T00:00:00Z	ru_RU
dc.date.available	2017-01-01T00:00:00Z	ru_RU
dc.date.issued	2017	ru_RU
dc.identifier.citation	Mironova Margarita D., Zaitseva Natalia A., Larionova Anna A., The Formation of Key Competencies of Employees of the Enterprises of Service Sphere, Applying Innovative Management Techniques//INTERNATIONAL JOURNAL OF ADVANCED BIOTECHNOLOGY AND RESEARCH. - 2017. - Vol.8, Is.2. - P.660-666.	ru_RU
dc.identifier.uri	https://repository.kpfu.ru/?p_id=161898	ru_RU
dc.description.abstract	INTERNATIONAL JOURNAL OF ADVANCED BIOTECHNOLOGY AND RESEARCH	ru_RU
dc.description.abstract	This article explores the issues of changing the requirements for the personnel of service companies and improving the system professional development within the framework of introducing managerial innovations at enterprises in this field. To carry out the research, the authors of the article used methods of structural, comparative and statistical analysis, as well as methods of scientific classification, peer reviews, pedagogical experiment, and others. The authors of the article justified that the shift in the dominants of competition in the service sector from the price factor - to the quality of goods and services, can be realized on the basis of developing the level of competence of the staffing of enterprises and the formation of an organizational quality philosophy. On the example of the Republic of Tatarstan (Russian Federation), national cultural features of the organizational behavior of workers in the housing and communal sphere have been revealed.	ru_RU
dc.language.iso	ru	ru_RU
dc.subject	service industry; competence of employees	ru_RU
dc.subject	ethno-cultural characteristics	ru_RU
dc.subject	organizational behavior	ru_RU
dc.subject	innovative management methods	ru_RU
dc.title	The Formation of Key Competencies of Employees of the Enterprises of Service Sphere, Applying Innovative Management Techniques	ru_RU
dc.type	Статьи в зарубежных журналах и сборниках	ru_RU