| Форма представления | Тезисы и материалы конференций в зарубежных журналах и сборниках |
| Год публикации | 2018 |
| Язык | английский |
|
Кулик Елена Николаевна, автор
Набиева Лариса Георгиевна, автор
Павлова Аделия Вадимовна, автор
Хайруллина Альбина Джавдатовна, автор
|
|
Пережогина Ольга Николаевна, автор
|
| Библиографическое описание на языке оригинала |
Perezhogina O.N., Pavlova A.V. Khajrullina A.D., Kulik E.N., Nabieva L.G. //IMPLEMENTATION OF A CUSTOMER-ORIENTED APPROACH IN THE MANAGEMENT SYSTEM OF HOTEL INDUSTRY // GCPMED 2018 - International Scientific Conference «Global Challenges and Prospects of the Modern Economic – 2018 Published by Future Academy www.FutureAcademy.org.UK |
| Аннотация |
CPMED 2018 - International Scientific Conference ?Global Challenges and Prospects of the Modern Economic ? 2018 Published by Future Academy www.FutureAcademy.org.UK |
| Ключевые слова |
customer focus, competitive advantage, hotel business, services |
| Название журнала |
CPMED 2018 - International Scientific Conference ?Global Challenges and Prospects of the Modern Economic ? 2018 Published by Future Academy www.FutureAcademy.org.UK
|
| URL |
https://www.europeanproceedings.com/article/10.15405/epsbs.2019.03.160 |
| Пожалуйста, используйте этот идентификатор, чтобы цитировать или ссылаться на эту карточку |
https://repository.kpfu.ru/?p_id=193796 |
Полная запись метаданных  |
| Поле DC |
Значение |
Язык |
| dc.contributor.author |
Кулик Елена Николаевна |
ru_RU |
| dc.contributor.author |
Набиева Лариса Георгиевна |
ru_RU |
| dc.contributor.author |
Павлова Аделия Вадимовна |
ru_RU |
| dc.contributor.author |
Хайруллина Альбина Джавдатовна |
ru_RU |
| dc.contributor.author |
Пережогина Ольга Николаевна |
ru_RU |
| dc.date.accessioned |
2018-01-01T00:00:00Z |
ru_RU |
| dc.date.available |
2018-01-01T00:00:00Z |
ru_RU |
| dc.date.issued |
2018 |
ru_RU |
| dc.identifier.citation |
Perezhogina O.N., Pavlova A.V. Khajrullina A.D., Kulik E.N., Nabieva L.G. //IMPLEMENTATION OF A CUSTOMER-ORIENTED APPROACH IN THE MANAGEMENT SYSTEM OF HOTEL INDUSTRY // GCPMED 2018 - International Scientific Conference «Global Challenges and Prospects of the Modern Economic – 2018 Published by Future Academy www.FutureAcademy.org.UK |
ru_RU |
| dc.identifier.uri |
https://repository.kpfu.ru/?p_id=193796 |
ru_RU |
| dc.description.abstract |
CPMED 2018 - International Scientific Conference ?Global Challenges and Prospects of the Modern Economic ? 2018 Published by Future Academy www.FutureAcademy.org.UK |
ru_RU |
| dc.description.abstract |
In current conditions, the foundation of sustainable development of hospital facilities is the search for strategies and opportunities that will lead not to short-term results, but to the achievement of a high economic effect and increased competitiveness for a long period. The customer-oriented approach, improving the quality of services and meeting customer needs, is the most important competitive advantage in the face of fierce competition in the hospitality market, and it also provides an increase in the profitability of the organization. A customer-oriented approach should be considered as one of the most important factors in the management system of competitiveness, where a customer-oriented approach is aimed at meeting customer needs and competitiveness in the market as a whole. The contribution assesses the level of customer-orientation of hotel facilities as a necessary element of the effective implementation of a customer-oriented approach in the management system of hotel fa |
ru_RU |
| dc.language.iso |
ru |
ru_RU |
| dc.subject |
customer focus |
ru_RU |
| dc.subject |
competitive advantage |
ru_RU |
| dc.subject |
hotel business |
ru_RU |
| dc.subject |
services |
ru_RU |
| dc.title |
IMPLEMENTATION OF A CUSTOMER-ORIENTED APPROACH IN THE MANAGEMENT SYSTEM OF HOTEL INDUSTRY |
ru_RU |
| dc.type |
Тезисы и материалы конференций в зарубежных журналах и сборниках |
ru_RU |
|
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