| Форма представления | Статьи в зарубежных журналах и сборниках |
| Год публикации | 2015 |
| Язык | русский |
|
Ахмадеева Оксана Александровна, автор
Гузалева Светлана Юрьевна, автор
Зубкова Светлана Витальевна, автор
Любова Ольга Витальевна, автор
Сафаргалиев Эрнст Раисович, автор
|
| Библиографическое описание на языке оригинала |
Olga Vitalievna Lyubovа, Oksana Aleksandrovna Aкhmadeeva, Svetlana Yurievna Guzaleva, Svetlana Vitalievnа Zubkova, Ernst Raisovich Safargaliev. Tenant Satisfaction and Its Evaluation //Asian Social Science; Vol. 11, No. 3; 2015 ISSN 1911-2017 E-ISSN 1911-2025
Published by Canadian Center of Science and Education. с. 319-326
|
| Аннотация |
The competitiveness of any enterprise depends on the consumer satisfaction by goods and services produced. Tenant satisfaction with regard to the rented space is a general assessment, which consists of the quality assessment of real estate, service (interaction) quality and quality of service offerings. The article presents the lease options, which are advisable to use when assessing the tenant satisfaction and necessary improvements. The assessment of consumer satisfaction allows one to control the quality management system effectiveness and to identify the areas, in which it is necessary to make improvements. |
| Ключевые слова |
consumer satisfaction, quality assessment of real estate, satisfaction rating, main attributes of non-residential premises lease, evaluation of the importance, weighting coefficients |
| Название журнала |
Asian Social Science
|
| Пожалуйста, используйте этот идентификатор, чтобы цитировать или ссылаться на эту карточку |
https://repository.kpfu.ru/?p_id=114921 |
| Файлы ресурса | |
|
|
Полная запись метаданных  |
| Поле DC |
Значение |
Язык |
| dc.contributor.author |
Ахмадеева Оксана Александровна |
ru_RU |
| dc.contributor.author |
Гузалева Светлана Юрьевна |
ru_RU |
| dc.contributor.author |
Зубкова Светлана Витальевна |
ru_RU |
| dc.contributor.author |
Любова Ольга Витальевна |
ru_RU |
| dc.contributor.author |
Сафаргалиев Эрнст Раисович |
ru_RU |
| dc.date.accessioned |
2015-01-01T00:00:00Z |
ru_RU |
| dc.date.available |
2015-01-01T00:00:00Z |
ru_RU |
| dc.date.issued |
2015 |
ru_RU |
| dc.identifier.citation |
Olga Vitalievna Lyubovа, Oksana Aleksandrovna Aкhmadeeva, Svetlana Yurievna Guzaleva, Svetlana Vitalievnа Zubkova, Ernst Raisovich Safargaliev. Tenant Satisfaction and Its Evaluation //Asian Social Science; Vol. 11, No. 3; 2015 ISSN 1911-2017 E-ISSN 1911-2025
Published by Canadian Center of Science and Education. с. 319-326
|
ru_RU |
| dc.identifier.uri |
https://repository.kpfu.ru/?p_id=114921 |
ru_RU |
| dc.description.abstract |
Asian Social Science |
ru_RU |
| dc.description.abstract |
The competitiveness of any enterprise depends on the consumer satisfaction by goods and services produced. Tenant satisfaction with regard to the rented space is a general assessment, which consists of the quality assessment of real estate, service (interaction) quality and quality of service offerings. The article presents the lease options, which are advisable to use when assessing the tenant satisfaction and necessary improvements. The assessment of consumer satisfaction allows one to control the quality management system effectiveness and to identify the areas, in which it is necessary to make improvements. |
ru_RU |
| dc.language.iso |
ru |
ru_RU |
| dc.subject |
consumer satisfaction |
ru_RU |
| dc.subject |
quality assessment of real estate |
ru_RU |
| dc.subject |
satisfaction rating |
ru_RU |
| dc.subject |
main attributes of non-residential premises lease |
ru_RU |
| dc.subject |
evaluation of the importance |
ru_RU |
| dc.subject |
weighting coefficients |
ru_RU |
| dc.title |
Tenant Satisfaction and Its Evaluation |
ru_RU |
| dc.type |
Статьи в зарубежных журналах и сборниках |
ru_RU |
|
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