КФУ. Карточка публикации. Formation of Emotional Intelligence of the Financial Company's Employees

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FORMATION OF EMOTIONAL INTELLIGENCE OF THE FINANCIAL COMPANY'S EMPLOYEES

Форма представления

Статьи в зарубежных журналах и сборниках

Год публикации

2020

Язык

английский

Авторы, сотрудники КФУ

Никифорова Эльвира Гумаровна, автор

Шакирова Динара Шамилевна, автор

Авторы, студенты КФУ

Абросимова Анастасия Дмитриевна, автор

Библиографическое описание на языке оригинала

Nikiforova E.G, Shakirova D.S, Abrosimova A.D., Formation of Emotional Intelligence of the Financial Company's Employees//International Journal of Financial Research. - 2020. - Vol.11, Is.5. - P.485-495.

Аннотация

Today human intelligence plays an important role in management activities. «Soft skills« are the basis for creating effective horizontal and vertical communications, however, for the effective management of employees today stands out another factor – management competencies, including emotional intelligence. Due to the ability to manage emotions, the employee is capable of self-motivation, to effective management of conflict situations, work stress, and also increases the efficiency of staff. Accordingly, understanding the emotions of employees allows the company to analyze their actions and adjust them to create conditions that will satisfy the needs of the staff in exchange for meeting the needs of the organization if it is necessary. When considering the features of formation of emotional competence of employees, we found that emotional intelligence must be developed in accordance with the developed algorithm, especially leaders. The research also provides models for managing factors, as well as methods for assessing emotional competence and the mechanism for developing emotional intelligence on the example of retail trade (hypermarket with more than 300 employees) in Kazan.

Ключевые слова

Emotional Intelligence, emotional competence, emotion management, soft skills

Название журнала

International Journal of Financial Research

URL

https://www.scopus.com/inward/record.uri?eid=2-s2.0-85096317462&doi=10.5430%2fijfr.v11n5p485&partnerID=40&md5=b00a38fb9050d464069354162393ca63

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https://repository.kpfu.ru/?p_id=243349

Полная запись метаданных

Поле DC	Значение	Язык
dc.contributor.author	Никифорова Эльвира Гумаровна	ru_RU
dc.contributor.author	Шакирова Динара Шамилевна	ru_RU
dc.contributor.author	Абросимова Анастасия Дмитриевна	ru_RU
dc.date.accessioned	2020-01-01T00:00:00Z	ru_RU
dc.date.available	2020-01-01T00:00:00Z	ru_RU
dc.date.issued	2020	ru_RU
dc.identifier.citation	Nikiforova E.G, Shakirova D.S, Abrosimova A.D., Formation of Emotional Intelligence of the Financial Company's Employees//International Journal of Financial Research. - 2020. - Vol.11, Is.5. - P.485-495.	ru_RU
dc.identifier.uri	https://repository.kpfu.ru/?p_id=243349	ru_RU
dc.description.abstract	International Journal of Financial Research	ru_RU
dc.description.abstract	Today human intelligence plays an important role in management activities. «Soft skills« are the basis for creating effective horizontal and vertical communications, however, for the effective management of employees today stands out another factor – management competencies, including emotional intelligence. Due to the ability to manage emotions, the employee is capable of self-motivation, to effective management of conflict situations, work stress, and also increases the efficiency of staff. Accordingly, understanding the emotions of employees allows the company to analyze their actions and adjust them to create conditions that will satisfy the needs of the staff in exchange for meeting the needs of the organization if it is necessary. When considering the features of formation of emotional competence of employees, we found that emotional intelligence must be developed in accordance with the developed algorithm, especially leaders. The research also provides models for managing factors, as well as methods for assessing emotional competence and the mechanism for developing emotional intelligence on the example of retail trade (hypermarket with more than 300 employees) in Kazan.	ru_RU
dc.language.iso	ru	ru_RU
dc.subject	Emotional Intelligence	ru_RU
dc.subject	emotional competence	ru_RU
dc.subject	emotion management	ru_RU
dc.subject	soft skills	ru_RU
dc.title	Formation of Emotional Intelligence of the Financial Company's Employees	ru_RU
dc.type	Статьи в зарубежных журналах и сборниках	ru_RU