Kazan (Volga region) Federal University, KFU
KAZAN
FEDERAL UNIVERSITY
 
ANALYSIS AND ASSESSMENT OF QUALITY OF MEDICAL SERVICES IN CONDITIONS OF DIGITAL TRANSFORMATION
Form of presentationArticles in international journals and collections
Year of publication2019
Языканглийский
  • Akhmetshin Renat Maksutovich, author
  • Martynova Olga Vyacheslavovna, author
  • Novikova Elena Nikolaevna, author
  • Rolbina Elena Sergeevna, author
  • Sharafutdinova Natalya Sergeevna, author
  • Bibliographic description in the original language Rolbina E.S., Novikova E.N., Sharafutdinova N.S., Martynova O.V., Akhmetshin R.M. (2020) Analysis and Assessment of Quality of Medical Services in Conditions of Digital Transformation. In: Ashmarina S., Mesquita A., Vochozka M. (eds) Digital Transformation of the Economy: Challenges, Trends and New Opportunities. Advances in Intelligent Systems and Computing, vol 908. Springer, Cham
    Annotation Digital Transformation of the Economy: Challenges, Trends and New Opportunities. Advances in Intelligent Systems and Computing,
    Keywords Consumer loyalty Customer service satisfaction digitalization of healthcare Electronic service Service quality assessment
    The name of the journal Springerlink
    URL https://link.springer.com/chapter/10.1007%2F978-3-030-11367-4_67
    Please use this ID to quote from or refer to the card https://repository.kpfu.ru/eng/?p_id=195891&p_lang=2

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