KFU. Card publication. Integrated indicator of quality of services of higher education institutions

KAZAN
FEDERAL UNIVERSITY

- RUS
- 中文
- ES

INTEGRATED INDICATOR OF QUALITY OF SERVICES OF HIGHER EDUCATION INSTITUTIONS

Form of presentation

Articles in international journals and collections

Year of publication

2019

Язык

английский

Authors, employees of KFU

Mironova Margarita Davydovna, author

Other authors

Nagumnova Liliyana Faritovna, author

Authors, postgraduates KFU

Bushueva Aliya Ilgizovna, postgraduate kfu

Bibliographic description in the original language

Margarita Mironova, Liliyana N, Aliya B, Integrated indicator of quality of services of higher education institutions//International Multidisciplinary Scientific GeoConference Surveying Geology and Mining Ecology Management, SGEM. - 2019. - Vol.19, Is.5.4. - P.191-198.

Annotation

The article argues in favor of an integrated indicator of quality of services of higher education institutions. This indicator is calculated relying on the balanced scorecard methodological tools modified to be suited to higher education. The integrated indicator which has been developed incorporates interrelated sets of criteria used to ensure the quality of higher education services such as academic performance and research activity among students, the way in which the quality of educational services is assessed by the market, financial indicators and human resources characteristics. The development of the system of higher education, the effectiveness of modern higher education institutions directly depends on the quality and consistency of quantitative evaluation of their services. It should be noted that there is no universally accepted approach to this assessment in the modern Russian Federation. The mechanism for selecting specific indicators of the effectiveness of the quality of educational services, or a way to bring different dimensions of indicators to a single coordinate system. This article discusses a comprehensive system of key indicators characterizing the quality of educational services in the higher education system of Russia.

Keywords

educational service; educational organization; higher education; efficiency assessment; human resources capacity; research activity

The name of the journal

International Multidisciplinary Scientific GeoConference Surveying Geology and Mining Ecology Management, SGEM

URL

https://www.scopus.com/inward/record.uri?eid=2-s2.0-85073383614&doi=10.5593%2fsgem2019%2f5.4%2fS22.026&partnerID=40&md5=9ecbc1fa401d2fd252ee83104a29678c

Please use this ID to quote from or refer to the card

https://repository.kpfu.ru/eng/?p_id=214610&p_lang=2

Full metadata record

Field DC	Value	Language
dc.contributor.author	Mironova Margarita Davydovna	ru_RU
dc.contributor.author	Nagumnova Liliyana Faritovna	ru_RU
dc.contributor.author	Bushueva Aliya Ilgizovna	ru_RU
dc.date.accessioned	2019-01-01T00:00:00Z	ru_RU
dc.date.available	2019-01-01T00:00:00Z	ru_RU
dc.date.issued	2019	ru_RU
dc.identifier.citation	Margarita Mironova, Liliyana N, Aliya B, Integrated indicator of quality of services of higher education institutions//International Multidisciplinary Scientific GeoConference Surveying Geology and Mining Ecology Management, SGEM. - 2019. - Vol.19, Is.5.4. - P.191-198.	ru_RU
dc.identifier.uri	https://repository.kpfu.ru/eng/?p_id=214610&p_lang=2	ru_RU
dc.description.abstract	International Multidisciplinary Scientific GeoConference Surveying Geology and Mining Ecology Management, SGEM	ru_RU
dc.description.abstract	The article argues in favor of an integrated indicator of quality of services of higher education institutions. This indicator is calculated relying on the balanced scorecard methodological tools modified to be suited to higher education. The integrated indicator which has been developed incorporates interrelated sets of criteria used to ensure the quality of higher education services such as academic performance and research activity among students, the way in which the quality of educational services is assessed by the market, financial indicators and human resources characteristics. The development of the system of higher education, the effectiveness of modern higher education institutions directly depends on the quality and consistency of quantitative evaluation of their services. It should be noted that there is no universally accepted approach to this assessment in the modern Russian Federation. The mechanism for selecting specific indicators of the effectiveness of the quality of educational services, or a way to bring different dimensions of indicators to a single coordinate system. This article discusses a comprehensive system of key indicators characterizing the quality of educational services in the higher education system of Russia.	ru_RU
dc.language.iso	ru	ru_RU
dc.subject		ru_RU
dc.title	Integrated indicator of quality of services of higher education institutions	ru_RU
dc.type	Articles in international journals and collections	ru_RU